Head of Supporter Recruitment & Development

Application Deadline: 
12 Jul 2018

Salary: Circa £40,000 per annum

Start Date: As soon as possible

Contract Type: Open

Location: Cambridge, U.K.

Founded in 1903, Fauna & Flora International (FFI) is the world’s longest established international conservation organisation. Our vision is to create a sustainable future for the planet where biodiversity is conserved by the people living closest to it. We aim to do this through the conservation of threatened species and ecosystems worldwide, choosing solutions that are sustainable, based on sound science and take account of human needs. We have become a trusted entity in the world of conservation. Today FFI is active in over 40 countries.

FFI is currently seeking a Head of Supporter Recruitment & Development to oversee a team responsible for achieving meaningful growth in the number of individuals supporting FFI, and to increase their lifetime values. The priority will be raising unrestricted income to support FFI’s new Business Plan.

There is an opportunity to develop an evolution of an existing basis for an Individuals Giving Strategy, which at its core is a solid plan that is built around the familiar model of a donor pyramid – with the base of the pyramid being the creation of awareness of the brand. This development will build on the expertise, experience, knowledge and skills that the team now has to meet the ambitions to be set out in our new Business Plan from 2019.

You will be responsible for overseeing a team of four, who between them are responsible for delivering FFI’s supporter acquisition and development, as well as for managing the systems, processes and procedures that enable this team and the wider fundraising team to deliver efficient, high quality relationship fundraising with the individuals and organisations that support FFI’s work. You will know how to get the best out of the team, keeping them challenged and focused on the goal of increasing the number of supporters and their lifetime values.

You will have a keen analytical mind, able to understand what data points are important in analysing and developing our fundraising. You will also understand that at the core to a genuinely high value, quality programme of relationship fundraising is ensuring that FFI complies with and exceeds the requirements of legislation such as new data protection legislation and the fundraising Code of Practice – delivering an experience that is valued by our supporters, and within which they feel safe, respected and appreciated.

You will understand the interrelatedness of a number of disparate areas of fundraising – from supporter acquisition to events, major gifts and legacies – as well the crucial role that communications plays in supporting and enabling our fundraising goals. As such you will work closely with colleagues in major gifts, events and communications to create a joined up strategy and deliver a unified and efficient programme.


The closing date for applications is Thursday, 12 July 2018.